Email [email protected] for account access, workspace setup, SDK installation, widget configuration, changelog publishing, roadmap, feedback board, or feature request issues. Include your account email, workspace name, browser details, and a short description of the issue so we can investigate faster.
Support
Releaseo support and billing help.
Contact Releaseo for product access, account help, setup issues, billing questions, refund requests, and Paddle order support.
For subscription, invoice, cancellation, or refund questions, email [email protected]. If your payment was processed by Paddle, you can also use paddle.net for order support, receipts, subscription cancellation, and refund requests. Read the Pricing, Terms of Service, and Refund Policy before purchasing a paid plan.
We aim to respond to product and billing support requests within two business days. Urgent paid-account access or billing problems are reviewed as soon as reasonably possible during business days.
Report suspected account compromise, data exposure, or security issues to [email protected]. Include enough detail for us to reproduce or investigate the issue.